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GRIVEANCE REDRESSAL MECHANISM

Knest understands the importance of its stakeholders and are actively on the lookout to address any concerns/complaints raised by the stakeholders in a timely and effective manner. It has developed a comprehensive Grievance Redressal Mechanism (GRM) to allow our stakeholders to submit their concerns, grievances and feedback without retribution and with the assurance of a timely response.

 

Grievances or Complaints by stakeholders

 

Our external stakeholders can submit their questions or concerns to us either by sending an email or a mail to the following address:

Email: ethics@knestaluform.in

Mailing address: Knest Manufacturers Private Limited,

801& 802, Om chambers, T 29/31, Bhosari Industrial estate, Telco Road, Bhosari, Pune – 411026.

 

Resolution Process

For any grievance or compliant, a confirmation of receipt will be sent to the sender within 48 hours of receiving the written question or concern and inform them that they will receive a response in writing within 15 business days.

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